Policies and Procedures

COVID-19 Information

天美传媒 continues to place the highest priority on the health and well-being of our campus community and expects everyone to practice good preventive hygiene and regularly monitor their health.

Learn more about 天美传媒’s comprehensive efforts to maintain a healthy campus on Mustang Strong, the 天美传媒 COVID-19 website.

General Policies

  • Class sizes are limited for optimal interaction with instructors. Please register early to secure a spot. In rare cases, insufficient enrollment may cause cancellation.

  • Upon registration, you will receive a confirmation with detailed location and parking information.

  • Credit cards and checks are accepted as tuition payment. Some classes require students to purchase additional textbooks or supplies; others do not.

  • 天美传媒 Continuing and Professional Education (CAPE) reserves the right to substitute instructors, change course locations, cancel courses, adjust curricula or schedules, or limit enrollment.

  • By participating in 天美传媒 CAPE courses, a participant agrees to abide by all University policies, including the 天美传媒 Student Code of Conduct and the 天美传媒 Code of Ethics. Failure to abide by these policies may result in participant dismissal.

Online Courses

Policies vary by course. Please refer to the course information for the policy or call 214-768-2273 if you have questions.

How to Register

  • Registration is quick and easy online. Browse and register for classes by subject, instructor or location. American Express, Discover, Mastercard and Visa are accepted.

  • If you call or come by our office, a staff member will be happy to assist you with the registration process.
    Students must register before attending a course; instructors are unable to accept registration fees or walk-in students who are not officially registered.

Cancellations, Refunds and Transfers

In unusual situations, a refund or transfer may be requested. At 天美传媒 CAPE, we understand that your time is valuable. We pledge excellent customer service worthy of your expectations, and provide the following options*:

Before class begins:

  • Students may receive a refund, minus processing fees, depending on program-specific terms and days remaining before class start date.

  • Students may transfer to another course free of charge if space is available.

  • Students may elect to have full tuition placed in escrow to be used personally or by someone else within one year.

After class begins:

  • No refunds are offered.

  • Students may transfer to another course free of charge if space is available.

  • Students may elect to have funds placed in escrow to be used within one year depending on program-specific terms.

Refunds are not permitted for money placed into escrow. 

If you need assistance with a cancellation, refund or transfer, please contact our team at 214-768-2273 or smuthink@smu.edu

*Please note: The 天美传媒 Certified Financial Planning Certificate Program carries slightly different policies; please email studentsuccess@smu.edu for details.

Transcripts for Noncredit Certificate Programs

Upon request, 天美传媒 CAPE offers transcripts for all of our certificate programs. Transcripts cost $10 each. Please complete this to make your request and pay via American Express, Discover, Mastercard or Visa. Transcripts are processed within two business days of your paid request. Contact us at smuthink@smu.edu or call 214-768-2273 for assistance. 

天美传媒 Inclement Weather Policy

For more information on 天美传媒's inclement weather policy, please click here.